Our Services
General Services Overview
When you work with Prism as your durable medical equipment (DME) provider, you are ensured of the following services:
- 24/7 answering service for emergency situations
- At-home and in-store instruction by Respiratory Therapists, Distribution Technicians and Registered Dietitians for customers, families, and caregivers
- Safety evaluation of client’s home care setting
- Follow-ups with patient and physician
- Warranty repair and equipment maintenance
- Insurance billing
- Educational opportunities for customers, families, and other health care professionals
Enhanced Respiratory Care Program
Prism Health Care Services has licensed Respiratory Therapists on staff. Our Respiratory Therapists provide quality care for patients with respiratory conditions such as chronic obstructive pulmonary disease (COPD), asthma, obstructive sleep apnea, and emphysema. The Respiratory Therapist provides education to adults and pediatric patient populations for the following therapies:
- CPAP devices, respiratory assistance devices, and related supplies
- Home safety follow-up for oxygen equipment and supplies
- Non-invasive ventilators
- AffloVest
Your appointment with our Respiratory Therapist is covered as part of the services being billed for your respiratory equipment to your insurance company. During your appointment, you’ll receive the following:
Support and Education
It is important to use your respiratory equipment as prescribed by your doctor. Our Respiratory Therapist will explain why this therapy was prescribed for you and answer any questions you may have.
Product Consultation and Instruction
Our Respiratory Therapist will educate you on the prescribed sleep therapy products (e.g., CPAP or bilevel positive airway pressure) and will do a mask fitting to find the one that is right for you. We will provide equipment education and have you complete a return demonstration so you are ready to use your new equipment.
Patient Follow-Up
Our Respiratory Therapist will follow up with you to ensure you are benefitting from the use of the prescribed respiratory equipment. At Prism Health Care Services, our Respiratory Therapist uses the U-Sleep Tracker Tool to help ensure your equipment is working properly and you are meeting your therapy goals. This tool also allows us to troubleshoot problems you may be experiencing. Our Respiratory Therapists are able to follow up with patients over the phone or in person.
Doctor Follow-Up
Our Respiratory Therapist will communicate with your doctor regarding your progress with your respiratory therapy equipment.
Sleep Apnea Equipment and Associated Supplies
- Continuous positive airway pressure (CPAP)
- Bi-level positive airway pressure (VPAP)
Respiratory Equipment and Associated Supplies
- AffloVest
- Compressor
- Cough assist
- Nebulizer equipment
- Oxygen therapy
- Suction pumps
- Tracheostomy care
Ventilation Equipment and Associated Supplies
- Non-invasive ventilation
Enteral Equipment and Associated Supplies
- Enteral formula
- Feeding pump
Durable Medical Equipment
- Commodes
- Hospital beds
- Patient lifts
- Rollators
- Shower chairs
- Transfer benches
- Walkers
- Wheelchairs